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Thread: loss of channels

  1. #1
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    loss of channels

    Hi

    I have a 1.9 metre dish with sky box, I have lost a lot of channels, I have no ITV 1 2 3 4. BBC 1 is breaking up, have also lost MORE 4, E4 all the 4s except TT ON 4. Have you any idea why this has happened?

    Thanks

  2. #2
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    Re: loss of channels

    could be any one of a number of reasons..
    dish has moved - due to the winds
    lnb damaged with winds / power cuts
    "nasties" inside the LNB
    digibox is going

    money would be on the first....get an installer to add you to their list!
    The Sat and PC Guy
    UK Satellite TV, Sky TV, Freesat TV and Spanish Digital TDT Installations Costa Blanca Spain
    96 281 9796 / 620 130 292
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    Re: loss of channels

    Hi again

    The installer finally arrived out today and after replacing the LNB 3 times still no joy, he also tried a new sky box and still no channels he is baffled as to why we lost the channels as he cant find anything wrong. He said he will be back next wednesday with another LNB. The whole thing is driving me mad, I have about 10 watchable channels left. Is there something he is missing?.

    Thanks

  4. #4
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    Re: loss of channels

    please appreciate the fact that i have not seen the installation - so do not know if it has been done correctly. you could always take a photo of the dish and LNB and post it here / email it to me so I can see what you have...

    firstly - it the dish a one peice dish or a "6 panel petal" dish - if it is the latter then that is the first issue - they are crap.
    two - does he get the signals when he is aligning the dish - if he does, yet inside you are not then it is a cable issue.
    three - what type / mak of LNB has he tried....twin invacoms perform well very ...cheap invertos perform less well.
    four - what is the make and model of the sky box you have...pace 440 and 445s are not good whatsoever for spain.
    The Sat and PC Guy
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    Re: loss of channels

    Hi

    The installer returned again today and replaced the LNB this didnt solve the problem so he replaced the dish, everything perfect now. I have to give the installer 10 out of 10 for his time, patients and effort, 1st class service.

    Regards
    Jackie

  6. #6
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    Re: loss of channels

    the dish must have been really damaged for it toperform as bad as that....
    but glad to hear that all is sorted now...
    The Sat and PC Guy
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    Re: loss of channels

    Hi again

    A few days after the installer replaced the dish i lost a lot of channels again no itv no channel 4 or any or the 4s so i replaced my sky box with a pace 2600 and a sky card, since then i can get itv and channel 4 and 4+1 and all the 5s. should i be getting bbc 2, 3, and 4,and E4 AND MORE4 ?

  8. #8
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    Re: loss of channels

    bbc2,3,4 are on weak horizontal frequencies and reception will not be 24/7.
    in my area it is normally from 3am to 6pm
    in areas south of alicante it can be from 6pm to 3am.
    this would also apply to more4+1, film4, film4+1 (139,315,316) and channel 4 (on 104 on a sky box)

    e4, e4+1 and more4 (136,137,138) should be available forthe sames times as bbc1...they are on the stronger vertical frequency.

    i gather you are using a freesatfromskycard to access the stronger itvs and c4 on 12402 and 12480. these cards will not allow you to watch the e4's and m4s on the same 12480 frequency as these can only be access witha monthly subscritpion card.
    The Sat and PC Guy
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    Re: loss of channels

    Hi,My name is Mike and i live in Torrevieja close to Carrefour and Habernaras and i have a 1,45Mt dish with Golden Interstar Receiver.

    I can receive up to 285 channels BUT the ones that i wish to watch are ITV1,2,3,4,BBC1,C4+!.

    Most of these channels break up early evening with ITV1 lasting until approx 10pm and BBC1 until mid-night.

    Not an uncommon problem i know but is there anything i can do to obtain a better signal for longer on these channels?

    I also see that for SKY receivers you can advise on stronger signals,is this possible with Golden Interstar receivers?

    Regards
    Mike

  10. #10
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    Re: loss of channels

    Quote Originally Posted by Beaudesert
    Hi,My name is Mike and i live in Torrevieja close to Carrefour and Habernaras and i have a 1,45Mt dish with Golden Interstar Receiver.
    I can receive up to 285 channels BUT the ones that i wish to watch are ITV1,2,3,4,BBC1,C4+!.
    Most of these channels break up early evening with ITV1 lasting until approx 10pm and BBC1 until mid-night.
    Not an uncommon problem i know but is there anything i can do to obtain a better signal for longer on these channels?
    your dish is very borderline to receive those channels you mention on a 24/7 basis.
    if it was perfect previously, maybe your dish needs realigning?

    Quote Originally Posted by Beaudesert
    I also see that for SKY receivers you can advise on stronger signals,is this possible with Golden Interstar receivers?
    there are some strong itvs and c4s available on a stronger signal, but these need a sky card to view.
    there is tton4, on frequency 12480 - a c4 left over test signal, that does not need a sky card.

    there are no other FTA frequencies for those FTA channels you mention.
    The Sat and PC Guy
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    96 281 9796 / 620 130 292
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