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Thread: SKY PLUS - Please Wait

  1. #1
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    SKY PLUS - Please Wait

    Since new software was deployed on Monday (17th) some Sky+ receivers have been having problems with accessint he Recording Planner....with the message "Please Wait" on the screen....

    This is due to a software issue with the newly deployed software and SKY technical boffins are working on the problem.

    Until then they say to use the box you may have to do the following process to "reactivate" the planner

    1) Put into Standby
    2) Take out viewing card
    3) Power Off at Mains
    4) Power On (after 10-20 seconds)
    5) Press On after 30 seconds or so.
    6) Planner was available
    7) POWER DOWN again, then re-insert viewing card, THEN power up.
    8) Insert Sky Card again
    9) Wait for update to channels again
    10) Planner Still OK

    Do not do a Planner Rebuild or Full System Restore (the latter wipes your hard drive!) - as this could damage the disk and you may loose some recordings on the box.
    The Sat and PC Guy
    UK Satellite TV, Sky TV, Freesat TV and Spanish Digital TDT Installations Costa Blanca Spain
    96 281 9796 / 620 130 292
    info@satandpcguy.com (alternate email satandpcguy@gmail.com )
    Costa Blanca Satellite TV / Sky Tv in Spain - Our BLOG
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  2. #2
    Site Owner / Satellite Installer
    Join Date
    Apr 2008
    Location
    Based in Gandia, covers Calpe to Valencia and inland
    Satellite dish being used
    Marafa (not Famaval!) 1.8m dish, 80cm dish
    Satellite Digibox / Receivers used
    Sky+HD, Sky Pace 2600, Ariva 100, Dreambox DM7025, GI1025E
    Posts
    3,736
    Thanks
    5
    Thanked 45 Times in 42 Posts

    Re: SKY PLUS - Please Wait

    UPDATE:

    Sky have rolled back the software for sky+ receivers to its previous working version (5.04d)after many complaints about the new software.

    you will have found your sky+ receiver will be back in standby mode this morning after acceoting the "old" software.

    If you have turned off the autostandby option (that was the cause of the problem) you can now turn it back on (services 4,5)
    The Sat and PC Guy
    UK Satellite TV, Sky TV, Freesat TV and Spanish Digital TDT Installations Costa Blanca Spain
    96 281 9796 / 620 130 292
    info@satandpcguy.com (alternate email satandpcguy@gmail.com )
    Costa Blanca Satellite TV / Sky Tv in Spain - Our BLOG
    Like us on Facebook for the latest Satellite TV in Spain

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