Feb 282013

If you have experienced a power cut and are having problems rebooting your Sky HD Box in this storm we are having, then you may have to help your Sky HD box to boot up.

You may need to do the reset after un plugging – Standard / HD SKY Receiver reset:

Should you experience a power cut or message “No Satellite Signal Being Received” please follow these easy instructions to reset the Sky HD Box (for High Definition Boxes)

1. Unplug the box from the power for 15 seconds, then reapply the power.

2. On the remote press SERVICES

3. On the remote press 0 0 1 SELECT

4. You have now be looking at the installer setup menu

5. On the remote press RIGHT to go to TXPONDER / Default Transponder

6. Press DOWN on the remote to go to the first line.

7. Change the frequency (the first number) from 11778 to another using the number buttons on the remote control.

You can use a number of different frequencies – there is no “exclusive” one that you use.
Popular ones are 12207, 12051, 12285, 11817.

8. Press the GREEN button on the remote to “Save New Settings”.

8. Press the SKY button on the remote control and wait while the box download the channel list.

9. The information bamnner should populate with details for Sky Info Channel 998 – although you may not receive this actual channels, you can make sure your other channels are there by trying 501 Sky News.

In February 2015, the 11778 frequency moved satellites and to a stronger, easier to receive beam. So you should no longer have to change the Sky Digiboxes default transponder frequency setting from 11778, as this 11778 frequency is nice and stronger than ever.

However, some people are unaware that they no longer have to change any of the default transponder frequency settings on a Sky digibox.

And as a result are now finding that they are having problems with their sky digibox booting up.

This is because people have been using 12207 V 27.5 2/3 as a default transponder frequency. However, this frequency is no longer a valid working frequency. And so when the Sky Digibox is booted up, the box is trying and failing to receive its data from an incorrect frequency. And so it appears as if the Sky digibox is broken.

Simply by changing the default transponder frequency setting back to the correct 11778 V 27.5 2/3 , the digibox can now download the channel list, and starts to function correctly.


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