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BBC Trust rejects BBC One +1 channel — 2 Comments

  1. Hi, we are gradually losing channels on our Sky + HD box in Italy with messages “Not receiving satellite signal” or “This is the wrong veiwing card”. I realise we are outside the main footprint and that the bbc and itv have been taken away but can you please advise which card I should purchase. Thanks

    • BBC and ITV are free and require no card.
      No satellite signals probably means your dish is now too small to receive those channels where you are.
      Wrong card can mean three things – and you should not have to get a new card : you have had the power turned off on your sky box for about 4 weeks, and your card has gone into hibernation – leave it for 24 hours and see if it wakes up, if not contact sky to get the card woken up. 2) you are trying to watch the sky premium channels (Sky Sports, Sky Movies, Sky HD), and the card does not belong to that sky box – contact sky to get the card paired up to that box. c) you card has become unpaired to this box – it happens – so contact sky to get the card repaired (taking the measures to ensure sky do not know you are using the card outside the uk!)

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