May 092018

Using a Sky HD box and recently lost signal for your ITV1 on channel 103?

As a result of the Sky channel number changes on the 1st May 2018, some Sky digibox users may have been allocated ITV1 HD on channel 103.

And as a result you may have a “no signal” message for that channel.

As a result of many (many) phone calls and emails over the last week or so, hopefully this will help.

Firstly, if you want your old “Standard Definition (SD) ITV1 back, it is now located on Sky channel number 803.


Or if you want your ITV1 HD on 103 to work, then you may need
– your dish realigned
– your LNB realigning
– a new LNB (as quite a lot of LNBs that we have seen that have been installed by other installers are simply no good in getting ITV1HD)
– in the worst and costliest case, your dish upgrading to the next size up (a 110x120cm or 125x135cm dish should be OK in getting ITV1HD in my service area)

Some may also be having the same issues with Channel 4 and Channel 4 HD on 104.
The SD version of Channel 4 will be on Sky channel 804.


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  4 Responses to “Using a Sky HD box and recently lost signal for your ITV1 on channel 103?”

  1. Hello Jon, I need your help. My friends have the old Sky box, with card but their new tv has no scart connection. Do you provide new sky boxes and, if so what connections does it have. I presume the would also need a new sky card? Can you provide that please. Also, I am interested in a freesat system. (personal data removed by admin) thanks Alex

  2. Hi Jon, i have lost my sky news in the mornings and afternoons. it is an old sky+ box with an out of date card. the signals are both at over 50%. have you any idea why

    • Hi, loss of channels can be down to many things… dish alignment, dish size, lnb issues, cabling issues and receiver issues – or as you are on a community system, an issue with the distribution unit. Or you are using a Sky+ box with just one cable, and the box sometimes goes onto the input that does not have a cable. Card will not be an issue as Sky news is a free channel.

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