it may help if you post what does appear on the screen when you try to view these cahnnels.
but at a guess..,.
your bbc1 (101) regions is bbc1 london,
you itv1 (103) is central
and when you try 104 and 105 (and their sister channels) you get a red banner saying channel unavailable...?
if so then it is a viewing card issue.
basics first...
is the card instered correctly?
is the card in the correct slot? (the viewing card slot is under a little flap bottom right of the receiver - not the interactive card slot)
sometimes yo may ned to take out the card, go to sky one, reinster the card, and let the system re-read the card..if it works the "insert viewing card" message will be replaced with a "Sky upgrade messge"
if the card is working and n the ocrrect slot then the 101 and 103 (bbc and itv) reguions will go to the correct regoions for the card and 104 and 105 and the sister channels iwll appear.
if this is nothte case then please report back with what messages are onthe screen...
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