Jan 132017

69.3 million requests to watch iPlayer programmes were made during the week commencing 26th December 2016, more than any other week in BBC iPlayer’s history. December was also BBC iPlayer’s best month ever, seeing 281 million requests across the month.

EastEnders, Mrs Brown’s Boys, Outnumbered and Sherlock were the most popular shows on BBC iPlayer during its biggest ever festive season.

Continue reading »

Jul 092016

International rollout of BBC iPlayer Radio app

The BBC has launched an international BBC iPlayer Radio app in the Republic of Ireland, the first stage of its global roll-out.
Available in the UK since 2012, the free BBC iPlayer Radio app will transform access to BBC Radio programmes internationally, making it easier for audiences around the world to listen to a variety of BBC radio stations, including BBC World Service English, on their devices wherever they are.

BBC World Service in English, which has a global audience of 66m, will automatically display on a touchscreen dial when users outside the UK open the app for the first time. Users can simply spin the dial to access more BBC Radio stations and discover more world-class content which includes news, music, drama, comedy.

Continue reading »

Feb 212016

Catch Up and On Demand on a Sky+HD Digibox in Spain

If you try to use the UK TV iPlayer Catch-up TV services on a Freesat set top box or a Sky+HD digibox in Spain from a country other than the UK and ROI, you will be blocked from viewing content.

This is because the UK TV iPlayer Catch-up TV content will only be made available to users connecting to the internet using a UK server. This is controlled by checking the IP address for your internet connection.

Your Spanish IP address will be blocked, so UK TV iPlayer Catch-up TV content will NOT be available to you on your Freesat set top box or a Sky+HD digibox in Spain.

This is because the UK TV iPlayer Catch-up TV content will only be made available to users connecting to the internet using a UK server.

Continue reading »

Jan 072015

BBC Top Gear tops Christmas Iplayer Downloads

Top Gear toppled Doctor Who from the top of the BBC’s iPlayer Christmas charts as on-demand viewing continued to boom, up 25% year on year.

There were more than 2m requests to view the first part of Top Gear’s controversial Patagonia special, broadcast on BBC2 on 27 December.

There were another 1.5m requests for the second half of the Top Gear special on iPlayer which aired on BBC2 a day later.

Doctor Who, which topped the festive iPlayer charts for the last two years, slipped to ninth spot with 1m requests during a nine-day period over Christmas, according to figures published by the BBC on Wednesday. It echoed the drop in the TV audience for the Doctor Who Christmas special, which fell to 8.3 million from 11.1 million viewers in 2013, the biggest drop of any of the most popular Christmas Day shows.

Christmas week on the iPlayer – top 20 programmes – iPlayer requests, 22 to 30 December 2014

1 Top Gear Patagonia Special, Part 1, 2.08 million

2 EastEnders, Christmas Day, 1.69 million

3 Top Gear, Patagonia Special, Part 2, 1.55 million

4 EastEnders, Boxing Day, 1.43 million

5 The Apprentice final, 21 December, 1.31 million

6 Miranda, Christmas Day, 1.26 million

7 EastEnders, 23 December, 1.15 million

8 EastEnders, 24 December, 1.11 million

9 Doctor Who, Christmas Day, 1.07 million

10 The Boy In The Dress, Boxing Day, 1.06 million

11 EastEnders, 22 December, 1.06 million

12 Mrs Brown’s Boys, Christmas Day, 976,900

13 EastEnders, 29 December, 971,800

14 Call The Midwife, Christmas Day, 948,800

15 The Wrong Mans, part 1, 22 December, 655,000

16 EastEnders, 30 December, 643,300

17 Not Going Out, 24 December, 494,900

18 Gangsta Granny, 30 December, 488,100

19 Match of the Day, Boxing Day, 470,900

20 The Wrong Mans, part 2, 23 December, 454,500

Jul 202014

Viewers were prevented from watching their favourite BBC shows online for more than 24 hours over the weekend, when the corporation’s popular iPlayer video-on-demand service was hit by a technical glitch.

The problems began on Saturday morning and continued into Sunday, affecting the iPlayer and other online services including the homepage, one of the UK’s most popular websites.

Users of the iPlayer took to Twitter to complain about not being able to access programmes online, including highlights of Saturday’s Formula One qualifying for the German Grand Prix and Sunday morning’s Archers omnibus.

On Sunday afternoon, the homepage was displaying a message warning users that “due to technical problems” it was operating a “simplified” version. The issues also affected publication of videos on the BBC website.

The BBC News website appeared to working normally again on Sunday afternoon. However, over the weekend some online users reportedly found error messages when accessing BBC web pages, including SpringWatch and World Cup 2014.

A BBC spokesman said: “We’re aware of an issue which means some people can’t access certain parts of BBC Online. We’re working hard to fix this as soon as possible.”

Mar 212014

The BBC plans to increase the seven-day viewing period for iPlayer to 30 days as standard, according to Dan Taylor, head of iPlayer.

It also plans to introduce new channels and a Radio 1 video version and is looking to test auto play.

Taylor, who was speaking in a keynote entitled The Future of Connected Entertainment and subsequently in a panel discussion at TV Connect, said that the new version of iPlayer, which went live only a week ago following a huge amount of user testing, has already had positive feedback, with viewers saying they were discovering programmes they would not have previously planned to see.

The new version of iPlayer had been created with multiscreen in mind, with its main focus being to make it easier to use for viewers.