As part of the BBC conversion of its channels from standard definition (SD) to high Definition (HD), various on screen messages on the BBC SD channels have been informing viewers that these SD channels will close early January 2024.
So people watching the BBC SD channels will need to watch the BBC HD channels instead.
For some this will mean
upgrading to a Sky HD (or upgrading to a Freesat HD box if you do not pay a Sky subscription).
For some this will mean upgrading to a larger size satellite dish.
But recently, a new message has been appearing on screen for Sky SD and Sky HD box users
It appears this is Skys own initiative to try and get their customers (since it seems to only appear for people who have a Sky Subscription), to move to a SkyQ box.
If you have a Sky HD or Sky+HD box, this message can be ignored. Users of Sky HD and Sky+HD boxes will NOT lose their channels.
It appears this message is being sent to Sky customers, whose Sky viewing card has not been paired up to a Sky HD or Sky+HD box. Therefore Sky think they are still using a Sky SD digibox. Although this should already have been done if you are a Sky Cinema or Sky Sports customer, otherwise without pairing you will not be able to view these channels.
In many cases a call to Sky to get the card paired up correctly is needed.
In some other cases (eg living outside the UK), it may not be possible (or safe) to contact Sky and get the card paired. This runs the risk of Sky finding out the card is being used outside the UK, and may mean the card is cancelled. If this is the case, then it may be best to simply press BACK UP to remove the message, and hopefully the message will cease to be displayed by the time the BBC SD channels are clsoed.